As a young introvert, I was always intrigued by the person who was in front of the room speaking. It wasn’t just what they said but how they said it, and the impact it had on the room. As an aspiring electrical engineer, I also realized the importance of communicating my ideas. It’s not just what you know, but who knows what you know that determines your success. As a result, I have almost 20 years’ experience in the high tech industry. I have launched products and services at Microsoft, Skype, and Virgin Mobile and served as a Member of Technical Staff at Lucent/Bell Laboratories. My work has required me to work with people all across the globe to ensure project success. Starting in 2002, I served as a coach, corporate facilitator, and adjunct instructor for 5 years teaching professional and personal development courses.